Disclaimer
URL: www.hotelodysseyparis.com
Company, organization: Hôtel Odyssey (SAS Hôtel des Victoires)
Headquarters:
Hôtel Odyssey
Registered name: Hôtel des Victoires
19, rue Hérold
75001 Paris - France
Tel. +33 1 42 36 04 02
Fax. +33 1 45 08 14 09
contact@hotelodysseyparis.com
Share Capital: €49,280.00
Commercial Register (RCS): 324 862 895 PARIS
Intra-Community VAT Number: FR15 324 862 895
SIRET: 324 862 895 000 12
Purpose of the website: Promotion of the institution
Publisher and Legal Representative: Christophe Sauvage
Editor-in-Chief: Christophe Sauvage
Webmaster, Design, Production, Art Direction: Cendyn France SAS
Photographs: Steven Reti
Hosting: Cendyn France SAS
President of Cendyn France SAS: Michael Bennett
The website features:
● Informative content
● Online collection of personal information
Data Protection Act: This website has been registered with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés). You have the right to access, modify, correct, and delete data concerning you (Article 34 of the French Data Protection Act). To exercise this right, please contact: contact@hotelodysseyparis.com
Ownership: The website and the information it contains are protected by French intellectual property law and by international conventions. Except for use within the family or for private purposes, the website and none of its content may be reproduced, republished, transcribed, modified, or retransmitted without the prior authorization of the rights holders.
MEDIATOR - DISPUTE RESOLUTION
In the event of a dispute between the business and the consumer, both parties will endeavor to reach an amicable resolution.
If no amicable agreement is reached, the consumer may, free of charge, refer the matter to the consumer mediator with jurisdiction over the merchant, namely AVENIR CONSO (formerly AME CONSO), within one year of the written complaint being sent to the merchant.
The case must be referred to the consumer mediator:
- either by completing the form provided for this purpose on the AVENIR CONSO website:
https://www.avenir-conso.com/demande-de-mediation-ame.html
- or by mail addressed to AVENIR CONSO (formerly AME CONSO), 197 Boulevard Saint-Germain - 75007 PARIS.
Consumers involved in a dispute with a business may contact the Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
OPTING OUT OF TELEMARKETING
In accordance with Article L. 223-2 of the Consumer Code, consumers have the right to register on the do-not-call list: “When a business is required to collect telephone information from a consumer, it must inform the consumer of their right to register on the do-not-call list. When this information is collected in connection with the conclusion of a contract, the contract must clearly and comprehensibly state the existence of this right for the consumer. ”
Pursuant to Article L.521-1 of the Consumer Code, consumers have the option to register on the Do Not Call Registry associated with the Bloctel system.
Register for free on this list at www.bloctel.gouv.fr (http://www.bloctel.gouv.fr/)
“Terms and Conditions of Sale for This Rate Plan”
Cancellation or Modification by the Customer
1. The customer is reminded, in accordance with Article L. 221-28 of the French Consumer Code, that they do not have the right of withdrawal provided for in Article L. 221-18 of the French Consumer Code.
2. The terms and conditions of sale for the reserved rate specify the procedures for canceling and/or modifying the reservation.
3. Reservations made with prepayment cannot be modified and/or canceled. Any amounts paid in advance, such as deposits, are non-refundable. In such cases, this is specified in the terms and conditions for the fare.
4. When the terms and conditions of the booked rate permit it:
- the reservation may be canceled directly on the Website or via the Mobile Services through the “View or Cancel Your Reservation” section;
- the reservation may be modified directly with the hotel; the hotel’s phone number is provided in the reservation confirmation sent by email.
5. If the guest cuts their stay short, the full agreed-upon price will be charged. In the case of a prepaid reservation, no refund will be granted for this reason.
6. Unless otherwise expressly stated, the customer must vacate the room by 12:00 p.m. on the day the reservation ends. Failure to do so will result in the customer being charged for an additional night’s stay.
7. All reservations are non-transferable and may under no circumstances be transferred to a third party, whether free of charge, for a fee, or for commercial purposes.
For any complaints regarding a hotel reservation, the hotel staff is at your disposal:
To write to us:
Hôtel Odyssey
19, rue Hérold
75001 Paris - France
